They contacted me “immediately”, like within minutes. This started a great relationship with Nakamichi, one of my best customer support experience. - RJgroves, Shockwafe Ultra 9.2
Just like being in the theatre!
Nakamichi support is only a phone call or email away. I have not seen any customer support group return emails or phone calls as quickly. My entire experience thus far has been nothing but positive. - Anonymous, Shockwafe Ultra 9.2
Sounds amazing. Deserves serious consideration.
I am also including some suggestions for Nakamichi, as it looks like their reps do check out feedback. I have already had one phenomenal experience with their customer service. - NV, Shockwafe Ultra 9.2
I also have to praise the company’s customer support team, who was very responsive when I asked them a couple of questions while setting up the system. Highly recommend! - Dan, Shockwafe Ultra 9.2
Nakamichi's sound quality and customer service (Ray) is the reason why I'm Nakamichi for life! - Logan Salam, Shockwafe Elite 7.2
Tech Support Phenomenal
This a great soundbar. I contacted Nakamichi tech support via email and there response was in a few hours. I couldn't be more happy with their level of support. - Bill W, Shockwafe Elite 7.2
I loved this system
Tech support was great. Ray from Nakamichi Support and I had worked back and forth to narrow out issue and correct it, thanks Ray - Larry E. Tisdale, Shockwafe Elite 7.2
Awesome support, superb hardware performance
First off, the customer support from this company is top notch and they will go above and beyond to make things right and stay in touch. - AstroCat’s Fan, Shockwafe Elite 7.2
Nakamichi Is very committed to producing a high end system, and their customer support is also high end :-) Give them a try. My family is glad we did. - not Mark Twain, Shockwafe Pro 7.1 DTS:X
Great bang for the buck and outstanding customer service!
In the off chance that you do have issues with your unit, Nakamichi's customer support personnel are ready and eager to help. - ivydaddy, Shockwafe Pro 7.1 DTS:X
Best Sound and Best Support!!!
Without a doubt the absolute Best Support. When you have a question of any kind about your system they have the answers!! I highly recommend this as your finest choice for a sound bar unit!! - Lewis Wooten, Shockwafe Pro 7.1 DTS:X
I do enjoy good sound
"Overall I rate the Nakamichi a solid 5/5 with the customer service an added cherry on top. I'm impressed with the brand and the customer service. - googly69, Shockwafe Pro 7.1 DTS:X
Fantastic Quality and Care
My experience with support was fantastic, and they went above expectations to find an acceptable solution for my scenario. It’s clear these guys are back in it to win it. - J Mac ^ 2, Shockwafe Pro 7.1 (2016)
Great product, outstanding customer service
Great sound quality compared to a slightly cheaper product we tried and returned immediately, but what really sets this product apart is the customer service. They couldn't have been more helpful. - jill scott
A+ for Nakamichi
5 stars for great customer service and a great product. A+ all around. - Tim, Shockwafe Pro 7.1 (2016)
Good quality sound. Great customer service.
Support is answered by real people who actually read the email you sent them. Pretty rare these days. - Benjamin Lovell, Shockwafe Pro 7.1 (2016)
CONTACT OUR NAKAMICHI ADVISORS
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