Repair and Return

1. There is something wrong with my Nakamichi product.

If your product is not working correctly, drop us an email and let us help you with a warranty repair or replacement.

  • Include in the email (1) model number, (2) digital copy of the proof of purchase from an authorized retailer and (3) your shipping address. 
  • Our warranty is valid within 1 year from the date of purchase.


2. How to pack my Nakamichi product for repair or replacement?

Use a padded envelope or box. Do NOT use a plain paper envelope which will tear during shipping and handling. 


3. Does Nakamichi pay for shipping?

  • Customers pays for shipping to Nakamichi.
  • Nakamichi will pay for shipping back to you.


4. How long does it take to process the items?

Once we receive your item, we'll get sorted up to 5-7 days business days, not including shipping times.


5. Are my Nakamichi products under warranty?

Read our warranty information here.