45-Day Risk-Free Trial For direct orders made through www.nakamichi-usa.com, Nakamichi offers an exclusive 45-day risk-free return window, allowing you ample time to ensure the DRAGON system is a perfect fit for you and your home. Find out more here. 45-Day Price Guarantee Shop with confidence knowing you are getting the best price exclusively from www.nakamichi-usa.com. This offer is not valid for purchases made from other authorized retailers. If you find a lower price from an authorized retailer or notice our price drops within 45 days from the date of delivery, email us at nakshopify@nakamichi-usa.com with proof (include the link and screenshot) along with your order number. We will refund the difference to your original payment method. Please ensure the product is identical to your purchase from the Nakamichi Official Web Store and is in stock for immediate shipping. We reserve the right to decline any price match request. Lifetime World Class Support: DRAGON Concierge We devote our technology and talent to redefining audio expectations. There is no better source for product information than our in-house team of Nakamichi Ninjas stationed in San Jose, California. From pre-purchase to the entire duration of your DRAGON ownership, you will have access to expert advice and technical support tailored to your room layout, listening preferences and home theater devices. Free Delivery and Returns All orders (except pre-orders) ship within 2 business days unless otherwise stated. If you need to return your purchase, we will provide a free shipping label for returns from the original delivery address, subject to conditions outlined in the Returns Policy.

For domestic shipping: Please place your order through the Nakamichi Official Web Store (www.nakamichi-usa.com) or our authorized retailers: Amazon. For international orders: Please place your order through B&H, an authorized retailer with delivery capabilities to ship DRAGON to your residence outside the USA. Note: Inventory will only be reserved upon successful payment.

All major credit and debit cards are accepted, including Visa, Mastercard, American Express, Discover, and Diners Club. We also accept Shop Pay, Apple Pay, and PayPal, with financing options available through PayPal Pay Later.

Our Returns Policy is valid for 45 calendar days from the date of delivery. Free returns are only available within USA only. Subject to the conditions outlined in our full Returns Policy, we will provide a free shipping label for returns from the original delivery address. View our full Returns Policy here.

Partial returns and trade-ins are not accepted.

All products purchased from the Nakamichi Official Web Store (www.nakamichi-usa.com) or authorized retailers come with 1 year parts and labor USA warranty.

All orders will be shipped via UPS. For DRAGON systems and modular subwoofer expansions, a signature will be required upon receipt. For shipping-related enquiries, please contact UPS at 1.800.742.5877 with your tracking number.

All orders will be shipped within 2 business days unless otherwise stated. Once your order has shipped, you will receive another email with a tracking number.

We ship to 49 states in US: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming. Sales tax are applied according to state regulations in all states, except for Delaware, Montana, New Hampshire, and Oregon, subject to official changes. Due to shipping limitations, we are unable to accept orders to the following destinations: Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, Marshall islands, Micronesia, Palau, US Virgin Islands, APO/FPO/DPO and P.O Box addresses.

B&H is an authorized retailer with the capability to ship select DRAGON Home Surround Sound Systems and modular expansions to residences outside the USA.